Preparing Your Renovation Experience

Privacy Policy

WISDOMA SOLUTIONS sp. z o.o. applies a transparent approach to information handling for website visitors, project inquiries, and communication records.

This policy explains what information may be collected, how it is processed, how long it is retained, and how privacy requests are handled. The goal is to provide a clear and practical overview in plain language.

Transparency

Information processing is described in clear terms and only for specific operational purposes.

Data Minimization

Only information required for communication, project planning, and service coordination is requested.

Control

Users can request access, correction, or removal of personal information through direct contact.

1. Information We May Collect

Information may include identification and contact details submitted voluntarily, such as name, email address, and renovation request content.

  • Contact information sent via email or communication forms.
  • Project-related details needed for preliminary assessment.
  • Technical session data used for security and performance monitoring.

2. Purpose of Processing

Data is processed to manage inquiries, coordinate service communication, improve website quality, and maintain operational reliability.

  • Responding to renovation questions and project requests.
  • Preparing communication relevant to service delivery.
  • Supporting internal quality and technical performance checks.

3. Cookies and Website Technologies

The website may use cookies for essential functionality, traffic insights, and stable user experience. Cookie preferences can be managed in the cookie banner.

4. Data Sharing

Personal information is not sold. Limited sharing may occur only when required for operational support, legal obligations, or secure technical hosting.

5. Data Retention and Security

Information is stored only for the period necessary to fulfill communication and compliance needs. Appropriate administrative and technical safeguards are applied.

6. Privacy Requests

Requests regarding access, updates, or deletion of personal information can be submitted by email. Each request is reviewed and processed within a reasonable timeframe.

7. Legal Basis Under EU and Polish Rules

Where applicable, personal data is processed under lawful bases recognized by Regulation (EU) 2016/679 (GDPR), including pre-contract communication, legitimate interest in secure operations, legal compliance, and consent where required.

8. Data Subject Rights (GDPR)

You may request access, rectification, erasure, restriction, objection, or data portability where conditions are met. If you believe data is processed unlawfully, you may also submit a complaint to a competent supervisory authority in Poland or another EU member state, as applicable.

9. Children Privacy

This website and services are not directed to children. Personal data from persons below legally required age is not knowingly collected for renovation service communication. If such data is identified, it will be removed without undue delay.

10. International Data Transfers

If technical providers process limited data outside the European Economic Area, appropriate safeguards are applied in line with GDPR requirements, such as contractual protection mechanisms and security controls.

11. Data Retention Periods

Inquiry and communication records are retained only for as long as needed for service correspondence, legal accounting obligations, dispute prevention, and legitimate operational continuity, then securely removed or anonymized where possible.

12. Security Measures

Technical and organizational safeguards may include access controls, endpoint protection, limited role-based data access, and periodic operational checks to reduce unauthorized processing risk.

13. Cookies and ePrivacy Context

Cookies are managed in line with applicable EU and local electronic communications expectations. Non-essential tracking functions are handled through user preference interaction when required by law.

14. Company Contact Information

Data-related requests and privacy communication can be sent to WISDOMA SOLUTIONS sp. z o.o., WŁADYSŁAWA OKIŃSKIEGO, 4, WARSZAWA, 02-115, POLAND, email: wisdoma@onet.eu.

15. Policy Interpretation Note

This page provides practical privacy information for website and inquiry handling. It is not intended as legal advice for third parties and should be interpreted together with applicable EU and Polish law.

Privacy Contact

Email: wisdoma@onet.eu

Address: WŁADYSŁAWA OKIŃSKIEGO, 4, WARSZAWA, 02-115, POLAND